Delivery Information

Delivery Information

Surcharges also apply to deliveries to the Highlands and islands of Scotland, Northern Ireland, Channel Islands, and the Isles of Man, White, and Scilly. Please ring before ordering for a postage quote.

Courier deliveries are made Monday to Friday 8.00 to 5.30 excluding Public & Bank Holidays.

We suggest opening the packaging as soon as possible after delivery to check contents. Shortage must be notified within 24 hours of delivery.

If signed for without checking or it is left without a signature and the contents are found to be damaged we must be notified within 24 hours of delivery and photographic evidence supplied before we consider the claim.

If you sign for the goods you are accepting that they have been delivered and are in good condition. Please check the number of parcels and any external damage.

If our couriers have made adequate attempts to delivery with no success, and no other delivery instructions were given, then additional charges for redelivery may be made. We do ask that you give us details of where the goods can be left safely if you are not home, either on the grounds or with a neighbour. Please do not leave notes for the driver as this alerts people of your absence.

We aim to keep you informed via e-mail of the progress of your order.

Delivery of items from stock to mainland England, Wales and Southern Scotland will normally be made within 5 working days of order (working days are classed as Mon-Fri not including Public & Bank Holidays). If any items are out of stock we will contact you and if you are prepared to wait delivery could be up to 14 days.

Delivery charges are calculated by weight. Parcels up to 1Kg will be sent by parcel post at a cost of £3.50. Parcels 1Kg and above will be sent by courier and will cost £6.00 up to 30Kg. Express next working day delivery is available for parcels up to 1kg  for orders received before 12pm. Orders placed at the weekend will be despatched on the next working day.

We aim to keep postage costs as low as possible.

We offer free delivery in the local area of NR14. We can also deliver to other local postcodes, minimum spend of £50 applies. Please ring 01508 570104 for details and areas covered.